App support
Help for Smart Reminder, Jain Tithi and Hydrosense.
Contact support
Email heyfenilshah@gmail.com. I usually reply within a few days.
How to report a bug
A good report lets me fix it faster. Please include:
- The app name and version (shown in the store listing or app settings)
- Your phone model and Android or iOS version
- What you did, what you expected, and what happened instead
- A screenshot or short screen recording if possible
- Roughly when it happened (date and time), for notification problems
Common questions
I did not get a reminder notification. What should I check?
Make sure notifications are allowed for the app in your phone settings, battery optimisation is not stopping it, and Do Not Disturb is off. On some Android phones you must also allow the app to run in the background.
Smart Reminder did not send the backup email.
The backup email is sent when a task stays pending or snoozed, and pending tasks are checked about every 15 minutes, so it can take a few minutes. Also check your spam folder and that your email address in the app is correct.
Can I move my data to a new phone?
Smart Reminder syncs tasks across your devices when you sign in. Sign in on the new phone to see them.
The Jain tithi on a day looks different from my sangh's calendar.
Traditions and local panchangs can differ. Please tell me the date, your location and what your sangh follows, and I will look into it.
Hydrosense: how much water should I aim for?
Hydrosense is a general wellness tracker and does not give medical advice. Set a goal that suits you, and ask a doctor if you have a health condition.
How do I delete my data?
See the privacy policy for the app you use, or write to the support email below and I will help.